FAQ:

IP TV:

Why choose IP TV

  • Easy to use 
  • Easy to set up
  • No need for a satellite dish 
  • Channels via your internet
  • UK and International channel packages available

 

How much internet speed do I need and how can I check my speed?

  • For standard definition channels 2 Mbps
  • For HD channels 4 Mbps
  • You can check you speed by clicking the link below

 

 Can I pause, rewind, fast forward a recorded program?

  • Yes, on the remote control you will see a set of keys just above the NUMBERS keys that allow you to pause, play, stop rewind and fast forward the catch up recorded shows.

 

How can I view a film or video file that I have on a USB pendrive / Hard disk?

  • Plug the drive into one of the USB sockets on the unit, and wait a few seconds for the STB to recognize the drive.
  • From the Main STB  menu, selectMEDIA OPTION and nevigate to your DRIVE and the FILE that you would like to play
  • Press OK to Load

 

Does it consume alot of data?

 

  • It depends on how much TV you watch everyday but North Weald strongly recommends that you have an unlimited data plan with your provider

 

 What if something goes wrong?

  • Call us on +33(0)493 121 343 OR email us nws@orange.fr with details of your problem and one of our technicians will arrange to see you as quickly as possible

 

For further questions and info contact us via email or phone